Salesforce Administrator Career Certificate
Online with Live Sessions
Format: Professional Certificate – 18 Weeks
Summary
The Salesforce Administrator Career Certificate, created in partnership with Salesforce Trailhead, is an online three-course program that will equip you with hands-on experience in customer relationship management and prepare you for the Salesforce Administrator Credential Exam.
Key Takeaways
- Define what Customer Relationship Management (CRM) systems are and what they are used for.
- Identify key ways to enforce data security in Salesforce and the main elements in Setup.
- Configure and utilize advanced reporting and analytical tools to explore sales performance and address real world business questions.
Who Should Attend
Learners interested in understanding the foundations of Customer Relationship Management systems, enforcing data security in Salesforce, and exploring advanced topics and tools in Salesforce.
Course Outline
- Course 1: Customer Relationship Management For Business
- Course 2: Introduction to Salesforce Administration
- Course 3: Advanced Topics in Salesforce Administration
Presented in partnership with Pathstream